
Refund policy
14-Day Return Policy
You have 14 days from delivery to request a return. Your item must be unworn, unused, with tags attached, and in its original packaging. Proof of purchase required.
How to return
Email us at hello@solyaro.com to start your return. Once approved, we'll send you a return label and instructions. Items sent back without a prior request won't be accepted.
Damaged or wrong item?
Inspect your order on arrival and contact us right away at hello@solyaro.com — we'll sort it out fast.
Refunds
Once your return is received and inspected, we'll notify you of approval. Approved refunds are issued to your original payment method within 10 business days.
Shipping
Processing Time
Orders are processed within 1–2 business days after payment or order confirmation.
Delivery Time
We ship across Egypt. Delivery typically takes 2–4 business days depending on your location — Cairo and Giza are usually faster, other governorates may take a bit longer.
Payment Methods
We accept Cash on Delivery (COD) and InstaPay. For InstaPay orders, payment is confirmed before your order ships.
Shipping Fees
Shipping cost is included in the price.
Order Tracking
Once your order ships, you'll receive a tracking link so you can follow your package every step of the way.


